When will my order be shipped?
All items are handmade to order. Therefore most orders require 1 to 3 days to be completed and dispatched. This time may be extended during busy periods.
How long will my order take to arrive?
All of my items are handmade in the UK. Once received I aim to complete and dispatch your order within 3 days. The shipping speed depends on where you are located and the shipping service you selected at checkout.
Standard UK Postage is sent as 2nd class delivery, upgrade to 1st class is available.
Delivery outside of the UK is sent by Royal Mail and has an average delivery time of 2 to 3 weeks. Delivery times can take longer however and on rare occasions have taken up to 5 weeks, so please bear this in mind before ordering!
Replacement items or refunds will only be issued if you have not received your order 5 weeks after the dispatch date.
Standard delivery DOES NOT have tracking but you can upgrade the postage to tracked at checkout!
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.