Refunds
If you’re not completely happy with your order, I accept refunds on items that haven’t been worn or used. You’ll need to request a refund within 30 days of receiving your order, and return shipping costs are the buyer’s responsibility. Once I receive the item back in its original condition, I’ll issue a refund promptly.
Exchanges
I’m happy to accept exchanges as long as the item hasn’t been used or worn. Just contact me first at info@strangerties.co.uk to let me know, and then return the item to my address:
Stranger Ties,
366 Rochdale Road,
Middleton,
Greater Manchester,
M24 2GJ,
England
Once it arrives safely, I’ll get the exchange sorted for you!
Need more help?
Contact us at info@strangerties.co.uk for questions related to refunds and returns.
