1. Introduction
This Privacy Policy explains how Stranger Ties collects, uses, and protects your personal information when you use this website or place an order.
2. Who We Are
Stranger Ties is a small, independent UK business.
Website: https://strangerties.co.uk
Email: info@strangerties.co.uk
3. What Information We Collect
When you place an order or contact us, we may collect:
- Your name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order details
We only collect the information necessary to process and deliver your order.
4. How We Use Your Information
Your information is used to:
- Process and fulfil your order
- Communicate with you about your order
- Provide customer support
- Improve our website and services
We do not sell or share your personal information for marketing purposes.
5. Payments
Payments are processed securely through third-party providers (such as PayPal, Stripe, or similar services).
We do not store your full payment details on this website.
These providers have their own privacy policies and handle your payment information securely.
6. Sharing Your Information
We only share your information when necessary to complete your order, including:
- Delivery companies (e.g. Royal Mail)
- Payment providers
- Website tools (such as analytics services)
These services only receive the information required to perform their function.
7. Cookies
We use cookies to:
- Ensure the website functions properly (e.g. remembering items in your basket)
- Understand how visitors use the site (e.g. Google Analytics)
- Improve your browsing experience
For more detailed information, please see our Cookie Policy.
8. How Long We Keep Your Data
We keep your information only as long as necessary to:
- Fulfil your order
- Meet legal, tax, and accounting requirements
9. Your Rights
Under UK data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
To make a request, please contact: info@strangerties.co.uk
10. Data Security
We take reasonable steps to protect your personal information and keep it secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
12. Contact
If you have any questions about this Privacy Policy, please contact:
Stranger Ties
Email: info@strangerties.co.uk
